We are a leading corporate reputation management consultancy. We are helping organisations, brands and leaders to see, understand, actively manage and strengthen the reputation they hold to drive and secure their future.

We combine offline and online reputation measurement and monitoring with management consultancy, leadership coaching, culture change and strategic communications. 

Our clients are managing their reputation as an asset, evidencing the value they are delivering to their stakeholders and gaining competitive advantage in their markets through reputation insight.

It is enabling them to make informed decisions, divert resources for the greatest effect, mitigate risk and deliver sustainable change.

We are proud of what we do, it is helping organisations achieve sustained success and grow meaningful, long term advantage that is good for them, their business, their employees, their society and their environment.

Those who are working with us are 

  1. Seeing the reputation they hold and understanding why they hold it and who and what is driving it by using our reputation benchmarking, measurement and monitoring tools.
  2. Shaping their internal reputation by equipping leaders, teams and their culture with the skills and behaviours needed to influence reputation from within.
  3. Strengthening their online and offline reputation with a 'digital first' communications strategy, based on reputation insight, that engages and activates advocates through a compelling story, told in the most powerful way, through the most relevant channels.


Our complete corporate reputation management service uses this three stage approach to enable clients to see, shape and strengthen their reputation.

We work in partnership with all our clients to tailor-make a programme that suits their needs and budget.



See Your Current Reputation


We combine our reputation framework with unique reputation measurement tools to show you the reputation you hold and why you hold it.

You will see how your reputation differs across all your stakeholders and the emotion felt towards you. You will discover the reasons that you hold the reputation you have, the topics, people and channels that are having the greatest influence and you will understand, in detail, why and how that reputation is changing over time.

This powerful evidence provides you with the insight to allow your leadership teams to hold powerful conversations and make better decisions.

Our Reputation Measurement and Monitoring programmes are global, national and local. They include:

  • Corporate Reputation Measurement, including benchmarking, reputation risk, reputation of brand, reputation of place, reputation as an employer, reputation of an issue.
  • Corporate Reputation Monitoring, including bespoke dashboards, brand tracking, campaign assessment and impact, reputation risk register.
  • Corporate Reputation Measurement, including online reputation measurement and offline reputation measurement.



Shape Your Internal Reputation


Managing reputation begins from within. With increasing expectations on organisations, teams and leaders to be visible, reactive and transparent, it is vital to be on the inside, what you claim to be on the outside. Our reputation change programme equips you to do just that.

Our ICF certified reputation coaches work across leaders, functions, teams and individuals to ignite the capability you already hold to build reputation. We help you to build a culture and behaviours that will strengthen and sustain reputation, from the inside, out.

Our Corporate Reputation Change programmes include:

  • Corporate Reputation Strategy including corporate identity and brand development, corporate purpose and belonging
  • Corporate Reputation Coaching including Board and C Suite reputation development, reputation leadership, personal reputation coaching, team reputation building
  • Corporate Reputation Culture Change including a nine stage programme assessing brand behaviours, values alignment, powerful story telling, positive disruption and relationship skills


Strengthen Your External Reputation


Our team works alongside your Board and management teams to create reputation and communication strategies that better influence and manage the perceptions of stakeholders.

We help you to tell the right story, in the right way, to the right people. That means you can be confident that every piece of communication or conversation will be aimed at enhancing your corporate reputation.

  • Corporate Reputation Communications Strategy including design, internal communications, external communications, evaluation and impact assessment
  • Corporate Reputation Online including online stakeholder mapping, digital strategy, social media strategy, content strategy and advocate activation
  • Corporate Reputation Offline including public relations, community engagement, employee engagement and public affairs

If you would like a conversation, get in touch with Sensu at info@sensuinsight.com

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