Working With Us

There are lots of ways we work with companies and organisations.

Sometimes we are asked to focus on one issue, one product or one service.

Other clients use us to develop overall business strategies around reputation and provide ongoing analysis and reporting on reputational issues.

Our work normally falls within one of five levels:

Level one - Assessing Impact: measure how a specific issue, campaign, communication or operational activity has affected your reputation.

Level two - Targeting Insight and Action: gain competitive advantage around a specific service, product or operational area.

Level three - Improving Reputation Quality or Strength: understand and enable improvement around one specific aspect of reputation.

Level four - Overall Competitive Advantage: design an overall business strategy around improving reputation.

Level five - Better Business: maintain dynamic management information to constantly monitor and improve reputation across all aspects of an organisation’s operations and communications.